General
Shuttle service (Paid)
Air conditioning
Soundproof rooms
Airport shuttle (Paid)
Non-smoking rooms
Smoke-free property
Heating
Airport pickup (Paid)
Airport drop-off (Paid)
Room service
Designated smoking area
Grocery deliveries (Paid)
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key access
24-hour security
Security alarm
Safety features
Face masks for guests available
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Physical distancing
Physical distancing rules followed
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Mobile app for room service
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Front Desk Services
Invoice provided
Tour desk
Currency exchange
24-hour front desk
Bathroom
Private bathroom
Free toiletries
Shower
Cleaning Services
Ironing service (Paid)
Dry cleaning (Paid)
Outdoors
Terrace
Outdoor dining area
Family friendly
Family rooms
Flat-screen TV
Transportation
Public transit tickets (Paid)